Dolphins Pacific



Intro Payment Our Cancellation Policy
Precautions Vacancies Reservation Form


■Prior to making your reservation, please take the moment and read below before "Making Reservations", "Payment" and "Precautions", and follow the procedures correctly.
□Reservation form is at the bottom of this page.
■It is possible to reserve till the end of next month.
□In case there is no reply for more than one week after reservation form is sent, please let us know immediately.


There are two ways that you can make your payment:

■Prepaid(via the Internet)
■Cash on Delivery(US$ / Travellers Check / Credit Card [VISA/JCB/DC/MASTER] )
We ask for your credit card information when making reservation for comfirmation.


◇For cancellations owing to reasons on visitor's side ◇
For cancellations made 30 days or more prior to the day the reserved program is scheduled no fees are charged.
For cancellations made 29 ~ 7 days prior to the day the reserved program is schedules 10% of the participation fee + remittance is charged as the cancellation fee.
For cancellations made after 5:00p.m of the seventh day prior to the program, 50% of the participation fee + remittance is charged as the cancellation fee.
For cancellations made after 5:00p.m.of the previous day, no refund shall be made.

◇Cancellation owing to reasons on our side ◇
In few cases, programs are cancelled due to bad weather or poor physical conditions of dolphins, and reservation may be changed to another day or 100% refund can be obtained on site (refund will be made in US dollars).


■For first time visitor to our facility, participation in Close Encounter is necessary. Preriquiste to Dolphin Swimming and Dolphin Diving, please do not forget to include Close Encouter program.
■After sending your reservation form, make sure to enter Credit Card procedure. In case there is a failure on verification of credit inquiry reservation will not be accepted.
■Space availability on our wesite is not always showing precise indication due to time difference from Palau and your country, however your desired date will not always be accommodated resulting from the situation mentioned above.
■One Reservation Form can not be used to reserve same activity program in different days of in different time, so Please make reservation using two Reservation Forms.
■Those who are pregnant or expecting are not able to participate in Dolphin Swimming but can participate in Close Encounter only.
■Participant for Dolphin Swimming under 12 years old, must participate with parent or supervising adult.
■Those who are reserving for Dolphin Diving are advised to check your flight schedule. Diving and flying in short period of time is not good!


□We wish eveyone to enjoy activity with our dolphins, however considering dolphins' health and unpredictable behavior there is limitation in number of participants.
□Please make reservation with reference to space availability on website.
□We recommend early booking for space availability though reservation can be made at the office in Palau. Contant in Palau: (680)488-8582

Check space availability Now!!


e-mail address
e-mail address (for double check)
Phone number
Number of people
for example: Adult 2, child 2(if child is under 12 years old, please write down child age)
choose activities

※If you come to Dolphins Pacific for the first time, you must attend Close encounter.
first request y m d
second request y m d
time For example; 9AM~
date of travel schedule
For example; in: date of month, out: date of month
Hotel Name
for example: Palau Pacific Resort
Final conform
Read attentionRead about our cancellation policy